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Terms of Use
Last Updated: January 19,2026
Company: Intelexia USA, LLC d/b/a PAF Reading Program (“Company,” “we,” “us,” or “our”)
Website: https://www.pafprogram.com/
Welcome to the PAF Reading Website. By accessing or using www.pafprogram.com, purchasing our educational materials (“Products”), or requesting school training or consultation services (“Services), you agree to be bound by these Terms of Use (the “Terms”) and all applicable laws and regulations. By accessing or using the Website, you represent and warrant that you are of legal age to enter into these Terms.
Please read these Terms carefully. If you represent a School or other company or organization who accesses the Website on behalf of yourself or other said company or organization, then you are agreeing to the Terms on behalf of yourself and said School, company or organization. If you do not agree, you must not use our Website or Services.
These Terms apply to:
A “School” means any local education agency, school district, or independent school in which we have agreements to perform our Services and provide our Products in connection with our educational programs.
The Website is operated by Company in the United States and is not intended to subject Company to the laws or jurisdiction of any state, country, or territory outside the United States. We make no representation that the Website is appropriate or available for use in any location other than the United States. If you access the Website from outside the United States, you do so voluntarily and at your own risk, and you are solely responsible for complying with all applicable local laws, rules, and regulations. You are also subject to U.S. export controls and are responsible for any violations of federal embargoes or export restrictions.
To use the Website and set up an account, you must be at least 18 years old and either (i) a teacher or administrator acting on behalf of students or a School, or (ii) otherwise legally authorized to enter into binding agreements on behalf of your School or institution. We may, at any time and in our discretion, limit access to the Website to any person, geographic region, or jurisdiction. Not all Products or Services described on the Website may be available in all states or territories.
Company may offer Products and Services for purchase through the Website and may rely on third-party vendors to support e-commerce functions. For example, payments are processed securely using Stripe. You may purchase only those items listed on the Website and only for delivery within the United States. All purchases must be for your personal, non-commercial use or for use by your educational institution or its students. We may limit quantities or reject any order, including where we believe the purchase is intended for resale outside of our approved channels.
We make no representation that any Product or Service on the Website is appropriate outside the United States, and ordering items for delivery to or use in locations where they are unlawful is prohibited. If you access the Website from outside the United States or place an order from abroad, you do so at your own risk and are responsible for complying with all applicable laws.
If you choose to make a purchase, you may be asked to provide information such as your payment card number, expiration date, billing address, and shipping details. You agree that all such payment information is accurate. YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORIZED TO USE ANY PAYMENT METHOD PROVIDED. By submitting this information, you authorize Company to share it with third parties, such as Stripe, as needed to process your transaction. Verification may be required before an order is accepted. While we typically send order confirmations by email, such confirmation does not constitute acceptance of your order. We do not store full credit card numbers.
Product details, pricing, taxes, shipping fees, and payment methods are described on the Website. Prices do not include taxes or shipping unless stated otherwise. Company may collect and remit sales tax where required by law. If you are tax-exempt, provide the necessary information at checkout.
Generally, your credit or debit card is charged at time of purchase, whether the purchase is a physical item or digital download.
All purchases are made under a shipment contract, meaning title and risk of loss transfer to you once the product is provided to the carrier. You must file any claims for lost or damaged shipments with the carrier. All shipping addresses must comply with the restrictions posted on the Site
The presence of a Product or Service on the Website does not guarantee its availability. Manufacturing or distribution delays may occur; if so, we will make reasonable efforts to notify you. By placing an order, you confirm that the Products and Services will be used lawfully.
Return and Exchange Policy
Unless a specific Product states otherwise, you may return or exchange an item within thirty (30) days of receipt only if it is defective or if you received the wrong item. To do so email us at: [email protected]. Aside from these circumstances, Products and Services may not be returned, canceled, or exchanged. Some jurisdictions provide additional statutory rights, which are not limited by this policy.
If the return or exchange is due to our error or a defective product, we will cover return shipping costs. A replacement will be shipped once the returned product is received and the issue is verified. If the error is due to purchaser/customer error, the purchaser/customer will cover return shipping costs and a possible restocking fee.
All Content on this Website is owned or licensed by Company.
Company Content
The Website may include text, graphics, photographs, audio and video files, software, code, data, downloadable resources, and other materials, such as books, instructional materials and curriculum content (collectively, the “Content”). All Content that is provided or made available by Company or its licensors is protected by copyright, trademark, trade secret, and other intellectual property laws. As between you and Company, all rights, title, and interest in and to the Website and the Content, and intellectual property therein, remain exclusively with Company.
Subject to your ongoing compliance with this Terms agreement, Company grants you a limited, revocable, non-transferable, and non-sublicensable license to access and view the Company Content (excluding any software code) solely for your personal, non-commercial use and only as needed to use the Website. Except where this Terms agreement or the Website expressly permits, you may not copy, download, capture, store, reproduce, modify, translate, create derivative works of, publish, broadcast, transmit, distribute, display, sell, or otherwise exploit any Content. You may not remove, alter, disable, bypass, or interfere with any copyright notices, trademarks, digital rights management tools, or other security or access-control features associated with the Content.
User Content
The Website may not be used for commercial purposes. You are solely responsible for any information, data, images, audio, video, communications, or other materials that you upload, post, transmit, or otherwise make available through the Website and to the Company (“User Content”). Please use caution when deciding what you make public or submit on or through the Website.
Company does not control User Content and assumes no responsibility for any content posted or submitted by users, including content that may be inaccurate, offensive, or otherwise objectionable. If you become aware of misuse or inappropriate content, please notify Company at [email protected]. Company may—but is not obligated to—monitor the Website for inappropriate content or behavior and may remove any content in its discretion, without notice or liability.
Your Rights in User Content
You retain ownership of your User Content. However, by submitting or making User Content available through the Website, you grant Company and its affiliates, licensees, and authorized users a perpetual, worldwide, non-exclusive, royalty-free, fully paid, sublicensable (through multiple tiers), and transferable license to use, adapt, excerpt, modify, create derivative works from, display, perform, reproduce, distribute, and otherwise exploit your User Content in any media now known or later developed, for any purpose, including commercial, promotional, marketing, and distribution purposes. No additional permission, notice, payment, or attribution is required for Company to exercise these rights. Company may impose limits on the amount of User Content that may be stored on the Website.
You represent and warrant that you hold the rights necessary to grant this license and that your User Content does not infringe or violate any third party’s intellectual property, privacy, publicity, contractual, or other rights. You agree to pay all fees, royalties, or other amounts owed to any third party due to your User Content.
We respect intellectual property rights and expect our users to do the same. If you believe that material available on the Website infringes upon your copyright, please notify us promptly using the contact details provided in the “Contact Us” section. Include sufficient information for us to identify and assess the claimed infringement.
Copyright Infringement (DMCA Notice)
We respect the intellectual property rights of others and require our users to do the same.
If you believe that any content available through the Website infringes your copyright, you may submit a Digital Millennium Copyright Act (DMCA) notice (“Notification”) in accordance with 17 U.S.C. § 512 by contacting us at the email provided in the “Contact Us” section below.
To be effective, your Notification must include the following information:
Please note that failure to comply with these requirements may render your notice invalid. If you knowingly misrepresent that material on the Website infringes your copyright, you may be liable for damages (including attorneys’ fees and costs) pursuant to 17 U.S.C. § 512(f). If you are uncertain whether a specific use constitutes infringement, we recommend seeking legal counsel before filing a Notification.
It is the policy of the Company to terminate the user accounts of repeat infringers.
Schools, School representatives, Teachers and/or other organizations purchasing or using our programs, Products or Services may:
Teachers and Schools purchasing or using our programs may not:
Separate and additional School program agreements and/or Data Processing Agreement (DPA) apply when working with Schools.
You agree that you will not:
Company may investigate suspected violations and may take any action it deems appropriate, including suspending or terminating accounts, restricting access to the Website, or reporting conduct to law enforcement.
You are responsible for obtaining and maintaining all hardware, software, connectivity, and telecommunications services necessary to use the Website and for any associated costs.
If you as a School representative, teacher, School or organization are assigned an account or portal login:
We use third-party services such as the examples set forth below:
|
Service |
Purpose |
|---|---|
|
Stripe |
Payment processing |
|
Google Analytics |
Website usage analytics |
|
Vimeo |
Video hosting and streaming |
|
sbjs_migrations cookie |
Marketing attribution tracking |
These services have their own privacy policies; we are not responsible for their content or practices. The list above may change from time to time. We will try to keep the list updated, but it may not be fully complete.
Our Website may link to external websites. We are not responsible for their content or privacy practices and you access those websites at your own risk. We encourage you to review their privacy policies. Once you leave the Website via a link or enable an unaffiliated service, you are subject to the privacy policies and terms of use of those unaffiliated services and websites.
We work to keep the information on the Website accurate, complete, and up to date, but errors or omissions may occur. We do not guarantee the accuracy, completeness, or currency of any information on the Website. Products or Services shown may be unavailable, may differ from their descriptions, or may be listed at an incorrect price. If the correct price of an item is higher than the price shown, we may contact you for approval before fulfillment or cancel the order and notify you.
Prices shown in your shopping bag reflect the current price on the product detail page and may differ from the price displayed when you first added the item. We may update pricing, availability, and other information at any time without notice.
THE WEBSITE, ALONG WITH ALL EDUCATIONAL MATERIALS, TRAINING SERVICES, CONSULTATION OFFERINGS, AND OTHER CONTENT MADE AVAILABLE THROUGH IT, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE WEBSITE IS AT YOUR OWN DISCRETION AND RISK. YOU ARE RESPONSIBLE FOR MAINTAINING APPROPRIATE SAFEGUARDS—INCLUDING ANTIVIRUS PROTECTIONS, DATA ACCURACY CHECKS, AND INDEPENDENT DATA BACKUPS—SUITABLE FOR YOUR INSTRUCTIONAL, INSTITUTIONAL, OR ADMINISTRATIVE NEEDS.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM TECHNICAL ISSUES OR HARMFUL CODE (INCLUDING VIRUSES, MALWARE, OR DENIAL-OF-SERVICE ATTACKS) THAT MAY AFFECT YOUR DEVICES, PROGRAMS, OR DATA WHILE ACCESSING THE WEBSITE, DOWNLOADING MATERIALS, OR USING LINKED SITES.
WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS—EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE—REGARDING THE WEBSITE, PRODUCTS OR SERVICES PROVIDED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR EDUCATIONAL PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF INSTRUCTIONAL CONTENT. WE DO NOT GUARANTEE THAT THE WEBSITE WILL BE SECURE, UNINTERRUPTED, ERROR-FREE, THAT ANY ISSUES WILL BE CORRECTED OR THAT YOUR USE OF THE WEBSITE, SERVICES OR PRODUCTS WILL IMPROVE ACADEMIC OUTCOMES. WE DO NOT ENDORSE OR ASSUME RESPONSIBILITY FOR THIRD-PARTY CONTENT, TOOLS, OR RESOURCES ACCESSED THROUGH THE WEBSITE.
NOTHING IN THIS SECTION LIMITS ANY WARRANTIES THAT CANNOT LEGALLY BE DISCLAIMED UNDER APPLICABLE LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANYAND ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS IN NO EVENT WILL BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR SPECIAL DAMAGES (INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM, REGARDLESS OF FORM OR CAUSE OF ACTION, WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS ON IMPLIED WARRANTIES OR DAMAGES; IN SUCH CASES, THESE EXCLUSIONS MAY NOT APPLY TO YOU, BUT OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless our Company, its affiliates, subsidiaries, licensors, officers, directors, employees, contractors, agents, successors and assigns from and against any and all claims, demands, actions, losses, damages, liabilities, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or related to:
We reserve the right, but not the obligation, to assume exclusive control over the defense and settlement of any matter subject to this indemnification, at your expense. If we do so, you agree to cooperate with our efforts in good faith. We will make reasonable efforts to inform you promptly of any claim or demand that may trigger your indemnification obligations under this section.
These Terms remain effective while you use the Website. We may, at any time and without notice, suspend or terminate your access to the Website and Services if we believe you have violated these Terms, any applicable law, or engaged in conduct harmful to the Website or other users.
Upon termination, your right to access and use the Website will immediately cease. You may not create a new account under your name or any alias if your prior account was suspended or terminated. Company shall not be liable to you or any third party for any suspension or termination of your account or of access to or use of the Website or any such files or other information, and shall not be required to make such files and other information available to you after any such suspension or termination. We reserve the right to pursue any legal remedies, including seeking injunctive or monetary relief, in connection with a violation of these Terms.
If you create an account, you may terminate your account at any time, for any reason, by contacting us at [email protected]. If such account termination requests affects a Schools access to the data therein, we may need to take certain actions before such termination can be fully processed.
These Terms are governed by the laws of the State of Connecticut without regard to conflict of laws. Any disputes will be resolved in the courts located in Connecticut, unless a separate agreement states otherwise.
Except for disputes that fall within the jurisdiction of small claims court, any dispute arising out of or relating to these Terms—whether based on contract, tort, statute, fraud, misrepresentation, or any other legal theory—must be resolved through final and binding arbitration before a neutral arbitrator, rather than in court. You and Company each waive the right to a trial by jury.
All arbitration must be conducted on an individual basis. Class actions and class-wide arbitrations are not permitted, and by agreeing to these terms, you waive any right to participate in a class or representative action.
We may update these Terms periodically. The “Last Updated” date above will indicate when the Terms were last revised. If significant changes are made, we will post a notice on the Website and notify our registered users. Continued use of our Website and Services after changes constitutes acceptance. If you do not wish to be bound by the terms of the revised Terms, you must discontinue your use of the Website.
To learn more about the information we collect and use during your use of the Website, please review our Privacy Policy for this Website at Privacy Policy. Our Privacy Policy also covers other important topics such as the collection, use and storage of student data (in accordance with COPPA and FERPA).
You may contact us via the information below.
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Website, please contact us by writing or call us at:
Intelexia USA, LLC
d/b/a PAF Reading Program
Email: [email protected]
Phone: 1-800-674-3849
No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.